Right of withdrawal

Right of revocation
 

You have the right to cancel this contract within 14 days without giving reasons.

The revocation period is 14 days from the date on which you or a third party delegated by you, which is not the carrier, took possession of the last item.

To exercise your right of cancellation, you must inform us ((DIEFENTHAL1905 GmbH & Co. KG, Mainzer Straße 33, 50678 Köln) (such as a letter sent by post or email) of your decision to cancel this contract. You may also use our sample withdrawal form (see below), which however is not obligatory.

To comply with the revocation period it is sufficient that you submit the notice of the exercise of the right of withdrawal before the withdrawal deadline.
 

Consequences of revocation

If you cancel this contract, we must return to you all payments that we have received from you including the delivery charges (except additional costs arising from your having chosen a different type of delivery than the most cost-effective standard delivery offered by us), without delay and at the latest within fourteen days from the day on which we received the notification of your cancellation of this contract. To carry out this repayment we will use the same means of payment used by you in the original transaction, unless something else has been expressly agreed with you; in no case will this repayment lead to fees being charged to you.

You carry the immediate costs of returning the goods.

We may refuse to refund payments until the goods are once again in our possession or until you have demonstrated that you have returned the goods, depending on which is the earlier date.

You must send back or hand over the goods to us immediately and in any case no later than fourteen days from the date on which you inform us of the revocation of this contract. The deadline shall be deemed met if you send the goods before the expiration of the fourteen days. You shall pay the direct costs of returning the goods. You must pay for a possible loss in value of the goods only if this loss in value is due to your unnecessary handling of the goods to test their texture, properties and functioning.
 

Sample withdrawal form

If you wish to cancel the contract, please fill out this form and send it back to:

DIEFENTHAL1905 GmbH & Co. KG
Mainzer Sttraße 33
50678 Köln

kontakt@diefenthal1905.de

 

I hereby revoke my contract for the purchase of the following goods:

- Received at: ........................................................................................
- Name of the consumer: .....................................................................
- Customer number of the consumer: .................................................
- Address of the consumer: .................................................................
- Signature of the consumer: ...............................................................
- Date: ..................................................................................................

 

RETURNING ADDRESS:
Please note that we can only process returns that are sent to the following Address:

DIEFENTHAL1905 GmbH & Co. KG
Mainzer Sttraße 33
50678 Köln